Managing guest communication is one of the most time-consuming parts of running an Airbnb. BnBuddy's AI assistant answers guest questions 24/7 using your property's specific details — check-in instructions, WiFi passwords, house rules, local recommendations — in English and Spanish. It responds in seconds, keeping your response rate at 100% while you focus on what matters. Here's how to set it up in three simple steps.
Head over to app.bnbuddy.com/start and pick the property type that best fits your rental — whether it's a cozy house, sleek condo, charming glamping site, boutique hotel, tourist property, or something entirely unique. Enter your address, pin your exact location on the map, give it a friendly name, and watch as BnBuddy generates a beautifully pre-made digital guide and AI assistant tailored to your property's specific needs.
Once you're signed up and logged into the BnBuddy dashboard, it's time to provide your AI assistant with the essential information it needs to effectively answer guest questions.
Organize your details into sections like Welcome, Arrival, Connectivity, Rules, Contact Numbers, or any other type of information you think is important (you can add custom sections as well). The more detailed you get, the sharper your assistant will be when responding to guest queries. Don't forget to click the Save button after updating each section.
New: Upload Context Files
You can now upload property context files directly from the dashboard — house manuals, local area guides, restaurant menus, PDF instructions, spreadsheets, and images. The AI uses these documents as additional context to provide even more accurate and detailed responses to guest questions. This means less manual data entry and smarter answers right out of the box.
Now it's time to share your AI-powered guide with the world! BnBuddy provides a unique link you can easily send to guests, ensuring they have all the information they need right at their fingertips — plus a built-in chat assistant ready to answer questions any time. Share your guide link via WhatsApp, email, or your Airbnb messaging templates. You can also display a QR code at your property for instant access — guests simply scan and they're connected to your AI assistant immediately.
Once set up, your BnBuddy AI assistant can handle a wide range of guest questions instantly:
The AI responds in seconds, in the guest's language, ensuring they never have to wait for a reply — and you never have to answer the same question twice.
Is the AI assistant free to try?
Yes! You can create your property page, guidebook, and AI assistant at no cost. We offer flexible plans as your needs grow — contact us for a personalized quote.
What languages does the AI support?
The AI assistant currently supports English and Spanish, with automatic language detection. It responds in whatever language the guest writes in.
Can I customize the AI's tone and personality?
Yes. The AI adapts its responses based on the information you provide. Write your sections in the tone you prefer — friendly, professional, or casual — and the AI will match it.
Does it work with platforms other than Airbnb?
Absolutely. BnBuddy works regardless of where your property is listed — Airbnb, VRBO, Booking.com, or direct bookings only. The guide link works universally.
Do I need technical skills to set this up?
Not at all. If you can use a smartphone, you can set up a property page, guidebook, and AI assistant in minutes. No coding or technical knowledge required.
Stop answering the same guest questions over and over. Let BnBuddy's AI handle communication while you focus on growing your hosting business. Create your AI assistant now →
Want fully managed property service instead? Explore our Airbnb management services.
Leveraging AI to streamline property operations, enhance guest experiences, and increase earnings.
